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James Fajardo's Experience:
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Admissions Representative at EDMC
July 2011 - November 2011Manage inquiries to achieve prompt contact and performance activity weekly goals; utilize approved recruitment policies/formats; make prompt and effective contact with inquiries and redirect unqualified candidates based upon incompatible career goals. Secure new inquiries (Personally Developed Referrals) by directly asking phone and in-person contacts about referrals of others to contact about the Institutes offerings. Schedule and conduct interviews, pursue qualified candidates for enrollment, and determine appropriateness of candidates for admission based upon career goal compatibility. Achieve enrollment and start rate goals, and conduct all activities in accordance with the highest ethical standards. Adhere to all state, and federal accreditation and institute rules and regulations regarding student recruitment. Accurately and completely portray Institute educational programs, expected outcomes, student services, and financial consideration to students, parents and educators. Accurately forecast projected new students on a periodic basis for Campus Admissions Head. Consistently conduct follow-up monthly at minimum with all applicants to ensure successful matriculation. Assist other personnel and departments with data collection and problem solving. Participate in appropriate recruitment and enrollment activities including: open houses, regional presentations, training sessions, orientation programs, career days, etc.
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AT&T Business Advisor at Direct Alliance
April 2010 - July 2011Communicating directly with small business owners through phone and email showing strong communication skills, acting as their primary point of contact for all account concerns and activity. Conduct bill reviews on accounts when needed for efficiency to allow room for business growth. Offered and integrated AT&T services dependent on business needs. Met and exceed company set quotes for sales up to and exceeding 200% of goal month after month. Three weeks of training on AT&T products and practices. Representing AT&T with professionalism and strong efficiency handling over a 1k account database.
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Owner / Operator at Quiznos Sub
March 2007 - April 2010 -
EVS Manager II at Sodexo
November 2011Oversee the professional development, training and scheduling for hourly employees; solid ES/custodial management training in a large hospital environment; proven track record as a strong leader/mentor; familiar w/hospital regulations, bedtracking and floor care systems. Manage & conduct staff meetings for Supervisors, Leads & EVS staff; Maintain documentation for TJC and other regulatory compliance; Oversee Quality Assurance Program to include inspection scheduling, Conduct Daily Quality Inspections and record keeping. Hands-on experience in patient room, isolation room, OR, ER, specific cleaning methods and requirements. Thorough understanding of and ability to enforce all federal, state, and local regulations. Excellent interpersonal and communication skills both written and verbal. OSHA 10 hour Certification. Involved in advanced training program developed for Director placement. Included detailed training in Human Resources, Finance, Shift Management, Shift Supervisor duties, Director duties, budgeting, HCAHPS improvement, Sodexo Focus on Service Spirit (FOSS) and CARES programs, etc. Sent to troubled accounts to bring in line with Sodexo systems and strengthen client relations.